Shipping policy

Shipping Policy

We want you to receive your order. 

·       We are not able to offer free shipping to recipients in Alaska, Hawaii, or any other International addresses.

·       Free shipping and/or online promotions do not apply to wedding favors or corporate gifting orders.

·       We do not offer delayed shipping.

·       Shipping hours are Tuesday – Saturday  8:30 am EST - 2:00 pm EST.

·       Please allow at least 24 - 48 business hours for order processing (and at least 2 - 5 business days during the holiday season), including orders requested for "In Store Pickup."

·       Please note that FedEx pickup is sometimes delayed due to the Holiday Schedule. Once the package is in FedEx possession, Graze Oil and/or Graze Acadiana, LLC. is not responsible for FedEx delays and/or handling procedures.

·       Graze Oil and/or Graze Acadiana, LLC.  is not responsible for processing and/or shipping delays that may occur due to being provided a P.O. Box address or an incorrect/incomplete address.

·       We cannot accept incoming return shipments without prior return forms submitted by us, Graze Oil and/or Graze Acadiana, LLC.

·       To track the progress of an order, orders must be placed with a a valid email address. A confirmation email will be sent, immediately following order placement, to the email address provided.

·       Please ensure the email is correctly entered, as this cannot be changed once the order is placed; entering an incorrect email will prevent order status updates from being correctly issued.

·       Please contact us immediately for shipping resolutions at Grazeoilshop@gmail.com

·       Please note that all orders, including Holiday and Seasonal Gifts may be delayed due to shipping through various shippers such as UPS,USPS &FEDEX. We are not responsible for their delays.